Digitisation has changed the way people work. It has also affected the places where people work. Coworking spaces have been on the rise in the past few years, and many commercial realtors feel as though coworking spaces make it even harder to find new tenants.

Coworking spaces can actually be a source of revenue and new tenants for commercial realtors! Being a hub of up and coming businesses that would be perfect fits for their spaces.

Winning over new tenants from the coworking world can be a tough sell, and attracting coworking spaces to your vacancies may seem impossible.

Commercial realtors looking to take advantage of coworking spaces can expect to find some real deals, if they know how to sell their spaces.

Whether you are looking to win over tenants from coworking spaces, or find a new coworking tenant of your own, this list will help you stand out from other commercial realtors faster than ever.

Here we look at how digitisation is impacting coworking spaces and helping property owners to find clients.

Digitally Sell & Rent Your Space

Coworking spaces have sold themselves as the hip places for young business professionals to be. The online portals are now driving majority of sales and rentals for real estate properties.

Commercial realtors have slowly started to embrace the ways they can sell their spaces to new tenants.

With the digital marketing technology available, commercial realtors can step up the way they sell their spaces, and can help them shed the image of boring working spaces.

When staging a space, with the idea of capturing coworking businesses in mind, you should stage your space to be as modern and make it as inviting as possible.

Staging commercial spaces can be easy Having Modern and clean spaces make it more appealing to those tenants from coworking spaces, and the spaces themselves.

The standard coworking space is staged like this:
Clear desks
White walls
Natural light
Exposed ducts/walls

There are tons of upgrades you can make as well to make your space more appealing to coworking spaces. More on that later.

But it takes more than staging a space to get buyers, and digitally advertising your space is a must in this day and age. You can also create a real estate portal or list on one to rent your space.

You can do the following to creatively sell or rent your space on digital platforms:
Virtual Tours
FB Live Walkthrough
Drone Photography
Panoramic Views

Using stellar photography, and going the extra mile to offer virtual tours, walkthroughs or panoramic views, is a great way to attract buyers and tenants, who might not have the time to take a tour of your property in person!

Coworking Amenities

Coworking spaces are popular, the amenities they offer to their clients make a big difference in attracting tenants and buyers.

A standard coworking space offers the following
Coffee and Snack bars
Printing Centers
Lighting

No matter if your space is offered for a tenant, or the coworking spaces, break rooms are essential.

It’s hard to imagine any business space that doesn’t have coffee. Or how much business would get done without it. Offering a space for coffee, or even offering coffee supplies is a great way to set your commercial space apart from the rest. Kitchenettes, breakrooms, and coffee bars are great way to build morale and help coworkers feel more social.

Another business necessity is printing centers, with great high quality printer included. For winning over coworking tenants, or the spaces you need to have adequate layout and options for high printing volumes. Having a seperate room or the printing center would be ideal so office workers don’t have to constantly hear the whirl of a printer.

Having access to windows and lighting will help set your commercial real estate apart, and set a modern feel for your space. In fact, they have proven that having better lights is ideal for a better mood. The brighter space will help tenants feel that your space is modern, and in turn, will make them more likely to rent.

Upgrade Your Space

Any modern commercial real estate property should have the following:

High-Speed internet/ Fiber Optic
Security Features
Upgraded bathrooms

Access to high-speed Internet is critical to your tenants’ business operations. Fiber-optic Internet carries a significant advantage above regular high-speed broadband with increased consistency, speed, and bandwidth. Wireless internet is needed in any business, but offering fiber optic internet is a way to grab you clients attention. Having the highest internet speeds available can help clients with a lot off user (like coworking spaces) or software companies.

Security features such as alarms, locks and outdoor lights will help tenants feel safe, especially if they have to work late night in the office. A security guard will go a long way to boosting your safety features. Adding camera and lighting will help tenants feel safer.

Make sure you know if there are any other security risks to your property, such as poorly kept landscaping, or broken lights that may put tenants at risk. You can keep your parking lot safe by adding a security fence, and motion activated lights.

Updated bathrooms are also a great selling feature especially in a corporate setting where they are shared. So updating the bathrooms to have some modern finishes and lighting will see a higher return on investment.

Having an upgraded property will help you secure tenants faster, and for higher amounts.
Summary
In order to win over high performing coworking spaces, you should make sure to optimize your commercial spaces to attract them.

Making these changes to your spaces will help you win over the coworking spaces, and find the right buyers and tenants.

Digitally Sell Your Space: You can use some creative advertising and staging to create more interest from coworking spaces and tenants. Some creative advertising avenues includes: Virtual Tours, FB Live Walkthrough, Drone Photography, or Panoramic Views.
Coworking Amenities: Offering the top of the line amenities to your coworking space or tenant is a great way to peak interest in a space that other commercial real estate does not offer. Add the following to your spaces and offer these amenities: Coffee and Snack bars, Printing Centers, Lighting
Upgrade your spaces: Having the most up to date and upgraded properties will make you a top contender for new tenants and coworking spaces. You spaces will need to have the following upgrades: High-Speed internet/ Fiber Optic, Security Features, Upgraded bathrooms.

How have you won over a coworking space or tenant?

Author Bio:
Catherine Way graduated from Michigan State University with her Bachelor’s of Advertising with a specialization in Graphic Design. She spends her free time finding new ways to talk to people, through writing, designing, dancing, and more. You can see her latest creations here.

The post How Digitisation is impacting Coworking Spaces & Tenants appeared first on Kreyon Systems | Blog | Software Company | Software Development | Software Design.

The post How to Improve Your Customer Journey with Digitisation appeared first on Kreyon Systems | Blog | Software Company | Software Development | Software Design.

The advent of internet and its widespread penetration means that the world has shrunk into an interconnected community.

As per international world stats, there are over 4.1 billion users active on internet and they are still growing. The rising digital users are increasingly shaping the economic activity on the planet.

The high levels of interconnectivity means that digital technologies are now playing pivotal role in trade and business. It is shaping the way businesses and society operate today.

Consequently, companies are looking at digital technologies for tapping into the internet users, tapping new opportunities for reaching mass scale and global impact.

Here we explore how digital buyers are impacting business:

1. Digital Marketing : 

No one likes interruptions. The top businesses are looking for the most effective ways to reach their customers.

Digital marketing has become one of the most important ways to connect with the customers today. The best brands are creating great content and helping their targeted audience.

Many of these digital marketing campaigns leverage locations, context, demographics of users to improve marketing campaigns and ensure top ROI for their business.

2. Mobile Applications : 

More than two-thirds of the world’s population has a mobile phone, with majority of them using a smartphone. There are more users who prefer mobiles for accessing internet than any other medium.

Businesses are looking at ways to create engaging mobile apps to woo the users. Companies are looking to launch core products and services that can be accessed on mobile phones for their customers.  

Digital businesses are bringing together physical and digital worlds using mobility solutions.

3. Social Media Channels :

There are 3.3 billion social media users as of 2018. Businesses are using the social media data for personalised products & services to users based on their preferences, demographics like gender, income, age and location etc.

By using the data from the social media channels, businesses are obtaining higher ROI for their marketing campaigns.

The social media is also providing a platform for businesses to interact with their target groups get their feedback and inputs.

Customer support & service channels are also becoming quite popular on social media due to interactive and instant feedback.

4. Instant Communication : 

With increase of digital users, businesses are looking at ways to communicate instantly. For e.g. service providers are now engaging with users on chat based messenger tools, they are also using these for orders and payments etc.

With the help of chatbots and other messenger based applications customer can easily connect with companies. These applications make interactions with customer instantaneous and interactive.

5. Comparison Engines : 

There are more than 1.79 billion digital buyers today. Most of the purchasing is initiated with an online search about the products, services, features, pricing and other criterion.

Comparison Engine is a vertical search engine that allows buyers to filter and compare products based on their needs.

Companies with good web presence are highly likely to attract more opportunities from buyers around the world. Comparison engines will also work along with leading suppliers and vendors to generate leads for them.

6. Custom E-Commerce Portals :

Digital buyers are looking for convenience. They want everything online.

As per statista, the 2017 retail e-commerce sales worldwide amounted to 2.3 trillion US dollars. The retail sales is expected to double within the next three years.

A customised ecommerce portal can help businesses to launch their products and services for the digital users.

Companies are looking at ways to optimise their inventory, organise business and scale up sales using demand driven ecommerce portals.

Even traditional businesses like car manufacturers, restaurants, travel companies are offering subscription based services for tapping into digital customers. Digitisation is helping companies to create subscription based models for their traditional products & services.

7. Location Based Searches : 

Google found that 76% of people who search on their smartphones for something nearby visit the business within a day.

The location based searches are on the rise with smartphones GPS and navigation based functionality. Businesses are doing their best to not only sell their products and services, but also build communities of followers using the digital world.

Kreyon Systems is helping businesses across the globe to create scalable digital products and services to reach wider audience for businesses. If you are looking for an offshore software company for building great software products, please get in touch with us.

The post The Rising Digital Users Worldwide & What it means for your Business appeared first on Kreyon Systems | Blog | Software Company | Software Development | Software Design.

Digitization is inexorable. Healthcare providers realize this and are adopting the digital tools for improving patient care, administration and even marketing. The digital transformation is creating exciting & sweeping changes in patient care.

The digital tools for hospital management and hospital management software are now helping to verify patient eligibility realtime, maintain electronic health records, submit insurance claims, automate billing systems & receive online payments. Here we look at how digitization is transforming the healthcare industry:

1. Patient Eligibility Registration :

The scheduling of patients for admission or visits, collecting demographics, obtaining insurance documents, authorizations and approvals for admission are all driven by digital systems. When the patient comes in, a patient account is opened or their existing account is used. The new patient registration is done via online forms and electronic signature.

2. Patient Portal & Access :

The patient history, prior treatments & scheduling of the doctors visit are all done using the web based system. Once the patient gets registered, they can get information about their doctors visit, schedule or cancel appointments with them and even chat with the medical practitioners. Hospitals and healthcare providers are able to provide digital services to patients even in remote locations.

3. Electronic Health Records :

All doctors and practioners have access to their patient EHRs. The level of care required for the patients, ongoing medicines, treatment history and patient vitals like height, weight, BP, Blood & Sugar levels etc are recorded. With this information, doctors have information access on their mobile devices while treating patients.

4. Treatment and Progress Monitoring :

The doctors can use the portal to enter the particulars of the patient being treated. The digital system allows them to choose the CPT codes or ICD codes for the patients. These codes are indicators of the diagnoses, diseases and symptoms etc.  The patients are monitored using automated growth charts to see how they are performing relative to normal height, weight, BMI, BP/Sugar etc.

5. Billing & Accounts Management :

The hospitals and healthcare providers can submit their claims to insurance companies using the web based system. The submission of claims, tracking their status, receiving payments,  & patient statements, can be done using online systems. The accounts receivable, review of patient accounts, write offs, refunds, payment follow ups & the entire revenue cycle can be automated using the digital system.

6. Marketing & Campaigns :

The way hospitals and healthcare centers now reach their customers has changed a lot of digitization. The customers today everything in an increasingly convenient way. The clients are looking for chat tools, online admission process, electronic health records, and seamless consultations.

Healthcare providers are also looking to attract customers by creating valuable blogs, social media engagement and demographic driven digital campaigns.

7. Doctors & Staff :

The doctors can use the online portal for accepting appointments, updating their schedule and for communication with patients. The doctors also get to learn about the historical details of the patients being treated, CPT/ICD codes & other details.

The administration can also use the portal for allocating tasks to staff and track their performance. An integrated portal also allows improved communication, better patient care and streamlined administration.

8. Medical Tourism :

With the rise of digital products and services, healthcare providers are able to attract customers around the world. The medical tourism industry is growing fast with digital processes, fast communication enabling new opportunities for healthcare providers.

The patients can connect with practioners and communicate with them before making the final choice. These options are specially preferred for surgeries. As per Confederation of Indian Industries, medical tourism in India will grow to $7-8 billion.

9. Advanced Reporting & Administration :

The digitisation of processes creates an invaluable data footprint for hospitals and healthcare providers. This data is crucial for analysis, policy making and better administration. The organisations can analyse data for quality of care, facilities, doctors and staff, patient feedback scores etc for improving their organisations.

The management can also review insurance claims sent, dates, payments received, reports of payments due, payment defaults etc. In short, digitisation of operations makes administration easier and effective.

10. Digitised Services & AI :

The digitisation of entire enterprises and healthcare facilities is now a norm. Patients expect hospitals to provide multi channel and digital support options. This is also enabling healthcare providers to build tools where they can engage with outpatients also.

For e.g. someone with heart disease gets regular updates and messages about the best practices, diet tips etc. The digital platform sends regular updates to patients based on its deep learning from healthcare data patterns and makes useful recommendations.

Digitisation is simplifying the mundane processes in healthcare industry. It is providing comprehensive platforms for aggregating all medical services. Finding and booking appointments, faster access to doctors, diagnosis and medical attention are some of the services to name. An integrated digital portal saves time by automating the repetitive tasks, focusing on patient experience & creates value for healthcare providers. Digitisation has become the Holy Grail for administration and management of hospitals and healthcare industry.

Kreyon Systems is one of the leading software companies for hospital management and patient care solutions. If you have any questions or need any assistance for healthcare software, please get in touch with us.

The post Digitization of Healthcare & Hospital Management appeared first on Kreyon Systems | Blog | Software Company | Software Development | Software Design.

Digital Transformation Solutions

Digitisation & Digital transformation solutions have changed the way organisations work and operate. If you are looking for digital transformation solutions for your enterprise or have any queries, please reach out to us.

The post Digital Transformation Solutions appeared first on Kreyon Systems | Blog | Software Company | Software Development | Software Design.

Digitisation is about enhancing human experience by using the right technology. Our physical world is replicated digitally at frenetic pace. The logistics & courier industry is also using technology to improve their services & customer satisfaction. They are using digitisation to map their consumer’s journey across various touch points. Improvised supply chain management, enhanced visibility, reduced delivery time, realtime updates on shipments, advanced tracking & lower product returns are some of the key benefits for courier companies. These courier companies are able to use the latest trends & best practices for improving their existing processes and operations with digitisation.  Here is a look at how these courier & logistics companies are using technology to improve their global trade, logistics services to delight their customers:

1. Online delivery platform :

The courier companies are mapping consumer’s journey with online platforms & apps. The customers can make use of these online platforms to enter delivery details for their shipment. The automated service calculates the fare based on the delivery information details. The customers can fill the details and submit the required information for the delivery of their parcel. The courier company can then pick up the parcel from the location & deliver it as required. The online system makes it easy for the consumer to complete the whole process from their mobile device or system. They can also track things online until their parcel is delivered.

2. Home delivery option :

The courier companies can facilitate the home delivery options for delivering parcels with the online delivery platforms. The distance from the customer can be calculated with the app & pick up service can be provided to the consumer. The consumer can simply enter the details of where the parcel can be picked up from & the delivery details. The online platform does the rest.

3. Better Tracking & Visibility :

The digitisation equips companies to track the parcels & shipments with active tags. The customers & the courier company can now track the parcels with realtime information on their systems. The parcels are tagged with barcodes/RF tags to trace their location. The tracking & visibility of the parcels helps these companies to reduce the transit times for the delivery. This tracking & better visibility is helping courier companies to improve their delivery rates. The customers also have the option of checking the status of their parcels online anytime they wish with a reference number.

4. Analytics for parcels :

With an online platform, the courier companies are able to analyse data & critical information. For e.g. the total number of parcels delivered in a given duration, delivery rate, average time for delivering a parcel, the cost of parcel delivery, total number of locations served etc. The data for these parcels can be analysed to improved operations. Automatic notifications and triggers can be set-up for delivering parcels, which are running late. The parcel delivery can also be optimised to improve the delivery times and customer satisfaction.

5. Agent Tracking :

These systems also help the logistics companies to track the performance of all their agents. The performance of every agent can be tracked with all the parcel details, workloads, average time for delivering a parcel, on time delivery statistics etc. The agent tracking also helps to map the parcels to reduce time lags & improve the supply chain logistics. The system automatically tracks the agents nearest to the customer locations for pick-up service & delivery of the parcels.

6. Customer Satisfaction scores :

The online platform helps the courier companies to take care of their customers & take feedback from them. The customers can sign off & provide their inputs when they receive the parcels. The agents are equipped with apps, which customer can use to provide his feedback. The feedback mechanism is seamless & transparent. It makes customers job very easy & also helps the courier companies to plan proactively. The average customer rating, top pain points & service feedback are all important to improve the operations for logistics providers. The realtime feedback & information is invaluable for improving operations & delighting their customers.

7. Product Return Rate :

One of the key pain points for courier companies is when products are returned from customers. High return rates affects business and makes customers unhappy. The product return rate can be tracked with the online platform. The parcels returned can be tracked online & analysed. The courier companies can track customers, agents, and products where return rate is high. This analysis helps them to reduce the product return rates.

8. Total Serviceable Pin Codes & Reach :

With an automated system for tracking parcels, online delivery status & completely scalable infrastructure, courier companies can now add more pin codes more easily. These companies can leverage the online infrastructure to add new serviceable locations, agents & expand their reach across new cities & countries. The serviceable locations for courier delivery can be tracked by customers on the portal itself. The charges and time estimated can be calculated as per the specifications of the parcels. The centralised IT system enables administrative tasks to manage operations seamlessly.

9. Instant Delivery notifications :

Agent app can be used to take sign off from the customers upon parcel delivery. The delivery notifications are immediately sent to the senders. An email, sms is sent to the sender to notify the delivery. These notifications are especially useful for international customers for improving the reliability & reach of the courier companies.

10. Personalised Services & Offers :

The courier and logistics companies offer plethora of choices for their customers. It is easy to run personalised offers for customers like same day delivery for selected locations, weekend delivery, overnight parcels, corporate booking, and express delivery services etc. These offers can be made available through the online portal & apps for the customers. The courier companies can also track the total number of customers served, their loyalty scores, & offer them personalised discounts etc. The courier companies can take their services to a new high with the use of technology.

With the digital wave redefining how industries operate, the courier & logistics industry is also changing rapidly. The end to end digitisation of services like parcel pick-up & drop, warehousing, inventory management, order management, parcel tagging, analytics, etc are maximising efficiency. The digital solutions provide realtime visibility of pick-up, delivery of parcels, optimise the delivery routes, facilitate on time delivery and higher customer satisfaction. The rules of the courier & logistics industry have changed with digitisation. Companies are now looking to have multi channel presence, agile processes & robust IT support for enabling growth for their business.

Kreyon Systems provides comprehensive software products & solutions for courier & logistics industry. If you are looking for a digital solution for your business, please reach out to us.

The post How Courier & Logistics companies are winning with Digitisation appeared first on Kreyon Systems | Blog | Software Company | Software Development | Software Design.