How Custom Software Solutions Can Benefit your Business:

Kreyon Systems offers Custom Software Solutions for enterprise businesses & government organisations. Here’s a look at how custom software solutions can benefit your business and what you need to consider before commissioning them:

The post How Custom Software Solutions Can Benefit your Business appeared first on Kreyon Systems | Blog | Software Company | Software Development | Software Design.

Enterprise software development has undergone a paradigm shift in recent times. Companies prefer to drive their key objectives using software products and services. In this outcome driven economy, the most important metrics are measured and expected results well quantified.

Companies are seeing a surge in growth & demand for tools to operate companies in the virtual space. As per Bloomberg, enterprise software companies, which are into software products or services for businesses, attracted $30.42 billion from investors. According to Gartner, enterprise software spending is expected to be $507 billion in 2020.

As businesses around the world are looking to up their digital prowess, enterprise software offers potent ways for organisations to improve. Whether it is sales, marketing, operations, employee productivity, communication and overall performance goals of an organisation, enterprise software can help them become self reliant, digital and nimble.

Here’s a look at some of the areas for enterprise software development that can provide companies measurable results.

1. Outcome Driven Models

The outcome driven models are organisational objectives that the company sets out to achieve with an enterprise software. For e.g. a bank wants to disburse loans within 10 minutes for its customers and digital tools help them achieve that with ease. The traditional model may take upto several days to accomplish this.

The intended performance metrics can set the tone for the enterprise software tools. The top requirements from the software are expressed in terms of metrics. Some of these metrics could be:

a) Reduce average Inventory time of items by 10%
b) Measure & improve Employee Performance by 10%
c) Measure & improve Customer Service by 10%
d) Improve order processing and lead times by 10%
e) Reduce time for business approvals by 10%

2. Employee Engagement & Performance

Remote work is now part of the norm for most companies around the world. The remote workers are spread across locations. It becomes pivotal for organisations to use tools where they can unleash and bring out the best from their employees.

Enterprise tools and softwares can help employees stay on track. They can provide them daily insights, capture important project notes and help them work virtually without compromising on their productivity. For e.g. employees can work with automated time-sheet systems to bill their time for projects. The average time per week on a project, milestones completed on time etc. The teams can also see combined progress and their individual contributions using these tools.

3. Finance & Accounting

The statutory reporting requires customisations and changes for organisations almost every year. The changes in regulations, new compliance reports and programs need constant changes to business accounting practices. Companies are looking for softwares that can help them improve their financial reporting as well as performance.

With enterprise software, businesses can improve their finance and accounting considerably. The customisations can be done as per industry type and business models of customers. Companies can work with enterprise software companies that can help them prepare their accounts end to end.

Accounting and bookkeeping for businesses can open doors to new opportunities for them. For e.g. recovering customer receivables in time, automating tax payments, payroll, and payables can improve the bottom line performance for a company. The cashflow can be optimised and proactive alerts set-up for smooth functioning of an organisation.

4. Data Driven Business Opportunities

Data doesn’t lie. Organisations that are driven by data are more likely to be successful in the long run. As per Mckinsey, data-driven organizations are 23 times more likely to acquire customers, six times as likely to retain customers, and 19 times as likely to be profitable as a result.

Organisations that use enterprise software and data at the core of their business are highly likely to be successful compared to their peers. For e.g. the data from finance and accounts can be used for preparing the management goals for the next financial period, it can be used to explore new business opportunities and patterns.

The data driven business is constantly learning and improving its operations. The machine learning models can be used to study data patterns inline with the organisational objectives. It can point out areas for cost optimisation, for e.g. reducing inventory time for items that move slowly and are expensive. The marketing can be improvised using the best matches to achieve the right segmentation.

5. Relationships Management

An enterprise software product can be used to maintain relationships with customers, employees, vendors and other stakeholders. A data driven approach to building and maintaining relationships for a business provides the best returns for it. When organisations build their models based on loyalty from partners, they can form long lasting impact. For e.g. customer credit can be extended based on organisational criterion & loyalty scores.

Companies can analyse their best customers, average time for customer payments, deal size and loyalty scores using software automation. They can also analyse the best employees, the most profitable projects and best deals from vendors etc using software.

The right enterprise software can help organisations improve their workflow, productivity, data management, customer service, relationships, operations and bottom line.

Kreyon Systems is an enterprise software development company building solutions that improve the bottom line for its clients. If you have any questions for us, please get in touch with us.

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We live in a mobile economy today. When it comes to booking a taxi, hotel room or buying things, mobile app is now the preferred medium for the users. Users are addicted to their smart phones & apps are a great way to tap into these users. Enterprises are now battling to woo their customers with customised apps. The customised apps are not only geared to simplify process flow for customers, but also act as marketing & branding tools for companies. The following points are an indicative checklist or pointers to help companies plan their mobile app development:

1. Use Case : Companies must figure out a compelling use case for the app. What is the purpose of the app? What needs to be accomplished with the app? Is the app going to be used for fun, sharing information, gathering feedback or achieving a specific functionality? Who are the end users of the app? How are they going to register on the app? Answering these questions will clarify the objectives and goals of the mobile app.

2. Data : While the app is being conceptualised, the data usage patterns also need careful attention. Where will the app get the data from? Does it need to be integrated with an existing Database through APIs, services or external source of data? How will the app data be stored on the server? Understanding these things is critical to design the right architecture for the app.

3. Screenshots : The deliverables for the app must be specific. It is helpful to have the screenshots or mock-ups of the app at an early stage. The screenshots can be evaluated by the key stakeholders and based on their inputs, the app screenshots & workflow can be finalised. One needs to answer the following questions regarding the app: How many screens will be involved? How many users will use the app? What screen resolutions will the app target? Are the main flows & processes in the application covered with the screenshots? The best apps tend to focus on core functionality & eliminate unnecessary features & functionality.

4. Offline Content : Some apps require content to be accessed in offline mode. This means that the app should work even when there is no internet connectivity. This requires storing Data base locally on the mobile. While architecting the solution, it is critical to evaluate whether the app requires data in the offline mode?

5. Platform Support : Developing a native app on all platforms can be a bit tricky for companies. To launch native apps, companies can prioritise the platforms according to the usage patterns of their users.  Does the app need to be supported on iOS, Android, Windows or other platforms? Which platform should be prioritised for development? How will the native platform apps be maintained? These are some of the crucial things that need to be addressed before deciding on the platform support for the app.

6. Notifications, Updates & Features : The functional requirements for the app must be covered with the features. The mode of communication with the end users with notifications, interactivity support and updations must be planned. Companies want to keep engagement levels of their users high with frequent & relevant updates to the app. What type of notifications should be sent to the users? How frequently the app will be updated? What are the context specific actions that the app should take? How will the app be deployed? These are some questions that need to be answered when the app is created.

7. Security : Organisations are wary of storing their sensitive data remotely. The use case for the app will vary from organisation to organisation. What level of security is required for the app needs to be ascertained? How will sensitive data be stored & protected? Will there be any third party integrations required etc? Evaluation of security parameters around important data should be planned to avoid any breaches or loopholes.

8. Special features for Ecommerce/In-app purchase : When the app requires in-app purchase or commercial transactions, comprehensive efforts need to track everything in minute details. For e.g. all product bookings using the app must be traceable from the super-admin panel of the organisation. All bookings, cancellations, user details etc must be mapped with precise details. The app can also be used to collect user information, geo-location details, etc. This may be used by the companies for sending push notifications. It is important to establish, does the app require payment gateway? Is the app designed to support ecommerce transactions? How will the super-admin panel be managed to run the app or the platform etc?

9. Device Compatibility, Data flow & Integrations : Designing an app to meet core functionalities requires that app connects to data from many existing back-end systems. The app should be able to leverage the existing ERP, CRM systems for data access. The app should be designed so that it synchronises data between multiple devices, platforms and systems effortlessly for the end user. The following are some questions that need to be evaluated before an app solution is finalised: What kind of existing systems are used by the organisation? How can the app securely connect to legacy systems? How will the data synchronisation be achieved across devices? Will there be any data migration required for the app?

10. Reports, Analytics & Dashboard : The app can be used to collect user information, usage statistics, and other relevant details. The total number of app users and statistics related to them can be published to the super admin interface. The reports, data analytics & other information can be used for making informed decisions for the company. One needs to evaluate things like, which metrics will be used to measure user engagement? Which key result areas need to be captured for the reports? What is the volume of users for the app? What is the user feedback etc?

Progressive web apps have emerged as a strong alternative to native mobile apps. In most enterprise application scenarios, a progressive web app is able to provide an integrated solution for all platforms. Kreyon Systems is an enterprise software company for ERP Software development, CRM development services & business process automation. Please reach us for any queries or assistance.

The post 10 Tips for Enterprises to plan their Mobile Apps appeared first on Kreyon Systems | Blog | Software Company | Software Development | Software Design.

Consumerization has changed the way people work with enterprise software solutions. Business intelligence in software is more about providing relevant solutions to solve day to day problems for organisations. It is about uncovering the hidden bottlenecks, highlighting the growth levers and providing a comprehensive platform for operating business. Self Service business intelligence tools are transforming Industries with their ability to analyse information and provide insights that add real value.

1. Mobilize data access :

Data is the new decision maker. A matured mobile strategy can facilitate data and information on the go to organisations. Which aspects of a business benefit from mobility, how information can be accessed, what security measures need to be adopted for for accessing data remotely are some of the issues that mobile solutions need to address. The business intelligence solutions address these concerns.  And provide a framework for collaboration, sharing and informed decision making.

2. Contextual & Configurable Dashboards :

Dynamic dashboards are the new personal assistants with informed data insights. The business intelligence solutions are developed to uncover hidden trends valuable for business than simply present data. These dashboards present information in a contextual sense. They also present information which is configurable. For e.g. a help desk manager will see all escalation related parameters on his dashboard, whereas a sales manager would get to see the key metrics related to Sales of his team.

3. Event Driven Alerts :

Business intelligence solutions are meant to drive organisations. They create workflows for key business events. The systems trigger alerts & drive actions. For e.g. when a new escalation is raised, the support team will get the alerts related to the issue. In a banking sector, when the value of the collateral falls below the outstanding loan amount, an alert is sent to the concerned manager. These key events can be defined and configured in the system.

4. Integrated Systems for Analysis :

One of the key challenges today in most organisations is integration of disparate sources of data. The quality, relevance and timeliness of information can have serious impact on the desired outcomes. It is important to have integrated information from various systems in a company to evaluate data & predict trends. The insights from various data sources can be used to improve the core operations of a business. The insights could be related to predicting the demand of goods for an ecommerce development company, finding out the root cause analysis of power failures for Energy Company or some critical decision making parameter in any other industry.

5. High Performance Computing :

Making meaningful correlations from data collected from various sources requires lot of complex operations. It requires scanning through huge volumes of structured & unstructured data. A good business intelligence solution should bridge the gap between insight & action for critical functionality.  The solutions are geared for high performance for best business outcomes.

6. Information flow & Visualisation :

The ability to extract information from different solutions if the first step in aggregating data. The data is then analysed and presented in a meaningful way. The information patterns are visualised to provide actionable insights for the business.  These tools will collect information from different systems, analyse it and then present it in context of business functionality. For e.g. supply of critical inventory items for energy sector is ensured with Supply Chain solution maps.

7. Right KPIs :

The key performance indicators of a business are imperative for its growth. Many a times, it is hard to measure what matters. The right solutions find a way to collect the realtime information for measuring the KPIs accurately. Contextual insights are provided to users to aid decision making and take corrective measures.

8. Social Data :

The access to social media data and its relevancy to organisations is growing. Brands across the world are trying to connect to consumers on these social media channels and trying to study their behavior. Organisations are now leveraging social data for improving their products and studying consumer patterns.

9. Prediction Accuracy :

Every company is looking for ways to improve forecast accuracy for various areas like marketing, customer retention, supply chain demand, growth areas etc. These models depend on historical data and information. The big data technology allows analysis of huge streams of data with advanced analysis tool to predict outcomes with greater accuracy. For e.g. an energy company may be able to predict power failures based on historical data and take proactive measures to plan maintenance activities.

10. Advanced Communication :

Business intelligence is about facilitating a knowledge base for companies to make better decisions. It has a reporting system, which is configurable and dynamic to suit the needs of the users. The sharing, collaboration and searchability of information for users. The knowledge management ensures that organisation acts on data insights in line with key objectives and goals.

Business intelligence is about identifying levers that can help the organisations to reach the next level. BI is about predicting most profitable avenues for growth of a business based on data patterns. It is empowering your organisation with the best IT tools to deal with the changing world.

Kreyon Systems builds BPM tools with business intelligence for several industries. An AI software development company with leading software products for end to end business automation. If you have any questions or need assistance, please get in touch.

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